Do4U and reactive.chat
reactive.chat is the live chat and support inbox from the same team. It knows what your visitors ask; Do4U improves your pages. Each product keeps its strengths – the connection only adds what the other one is missing.
From conversation to page
- Turn a frequent topic from the chat into an FAQ block or a page briefing
- Improve the meta description of a page with the questions people ask about it
- Check the pages reactive.chat knows for accessibility and alt texts
- Take approved content into the reactive.chat knowledge base – only with a click, never automatically
From draft to inbox
- Answer emails directly in reactive.chat: inbox with history, team and live chat
- Stay with your email program: a template for n8n and Make creates reply drafts
- Or a button for your webmail: select the email, get a reply draft from Do4U
How to connect
- In reactive.chat, open Integrations → Do4U and click Connect (the reactive.chat side is in preparation)
- Sign in to Do4U and allow the access
- Tasks use the credits of your Do4U account at the usual prices; you see the expected credits before every click
- Disconnect at any time under API keys in Do4U
Privacy
reactive.chat sends only aggregated questions without names, email addresses, phone or order numbers, and only questions that came up several times. Do4U deletes the content after the result. Processing happens on our own servers in the EU.