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AI literacy policy (AI Act Art. 4)

Article 4 of the EU AI Act asks companies that use AI systems to take measures that support the AI literacy of their staff and of other persons who use AI on their behalf. Do4U helps you start. You describe in a few sentences how your team uses AI and tick your company size, sector, uses, roles and data. The AI then writes the draft of an internal AI use and training policy in the language you choose: purpose, allowed and prohibited uses, data rules, labelling, responsibilities, a training plan by role, records and the review. The code checks that all nine sections are there, allows only references to Articles 4 and 50 of the AI Act, removes made-up numbers and verdicts, and adds the participation list. You copy the result as Markdown or plain text. It is a draft, not legal advice.

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Who it is for

For small and medium-sized companies, shops, agencies, associations and teams that use AI tools at work and want simple, written rules and a training plan for their staff.

Typical uses

  • Write down rules for AI tools at work for the first time
  • Plan short trainings by role, from basics for everyone to extra topics for marketing or customer service
  • Keep a participation list of trainings and briefings
  • Update the rules when a new AI tool or a new use comes in

Example

Input

Description: We are an online shop with 12 people. We write product texts and newsletters with an AI tool, and customer service uses a chatbot. Size: 10–49 employees · Sector: Retail and e-commerce Uses: Writing texts, Customer service chat or chatbot Roles: All staff (basics), Marketing and communication, Customer service Data: Personal data of customers or staff

Result

AI use and training policy – [Company] 1. Purpose and scope 2. Allowed uses 3. Prohibited uses 4. Data rules 5. Labelling and transparency 6. Responsibilities 7. Training plan 8. Records of training 9. Review Training plan: All staff (basics) · Marketing and communication · Customer service Participation list: Name | Role | Training or topic | Date | Confirmation The AI writes the sections and headings; the code checks that all nine are there and fills any gap from its template.

A fixed example, shortened. Real results are AI-generated: please check them.

Price and limits

Price
usually 1–2 credits
Available with
Free, With package
Input limit
Up to 4,000 characters per file

Privacy

Processed on our own servers in the EU (Poland). Inputs and results are deleted after 7 days (Free) or 30 days (packages), or right after you see the result if you choose not to store them. Images are deleted right after processing.

In the API

Tool name: ai_literacy_policy. Create a job with POST /api/v1/jobs and fetch the result with GET /api/v1/jobs/{id}. You find your API key in your account.

curl -X POST https://do4u.eu/api/v1/jobs \
  -H "Authorization: Bearer d4u_…" -H "Content-Type: application/json" \
  -d '{"tool": "ai_literacy_policy", "text": "…", "uses": ["writing", "customer_chat"], "roles": ["marketing", "customer_service"]}'

Full API documentation →

Questions and answers

Does my company meet Article 4 with this policy?

The tool does not say that. It writes a draft, not legal advice. Article 4 of Regulation (EU) 2024/1689 asks for measures that support the AI literacy of your staff; it does not require any specific level for any person. Check the draft, fill in the placeholders and adapt it to how your team works.

Do we need a certificate for the trainings?

According to the questions and answers of the European Commission (as of 20 October 2026), no certificate is needed; an internal record of trainings is enough. That is why Do4U adds a participation list with name, role, topic, date and confirmation.

What does the code check in the answer of the AI?

The code checks that all nine sections are there and fills missing ones from a template. It allows only references to Articles 4 and 50 of the AI Act, removes sentences with other articles or laws, with numbers that are not in your input or with statements about legal certainty, and quotes only text that is given word for word.

Is my text stored?

Only as long as needed: 7 days on Free, 30 days with a package – or not at all if you choose not to store it. Processing happens on our own servers in the EU (Poland).

Can I use the result right away?

Results are AI-generated. Please read them before you publish or send them.

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